Up & Down Movers LLC
- USDOT number
- 2805210 ↗
- MC number
- MC49848 ↗
- Phone
- (203) 600-1062
- Fleet
- 3 trucks · 5 drivers
- Safety (FMCSA)
- 0 inspections · 0 crashes
- Service area
- Interstate moves
- Location
- 16 RAIN DANCE CIR, Naugatuck, CT 06770
- In the registry since
- 2015 · 11 years
- FMCSA registration updated
- Jul 2017
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (11 dated reviews)
Rating breakdown
Star-by-star breakdown above is based on the 11 reviews we've captured the full text of so far — out of 54 total reviews across Google & Yelp.
Customer reviews (54)
Our move was a disastrous experience. The movers dropped our piano. 90% of our furniture was either ruined or permanently damaged. Boxes were crushed, glass panes broken, such a stressful interaction. Our belongings remain a loss.
I would never ever booked this company again. The workers was slow as hell. They took forever and instead of using proper moving equipment, they decided to take one box at a time. They was playing on the cell phone the whole time. Another reason why I hate support black owned businesses.
I would never use them again. We had a large home and instead of advising us how to move, we were led blindly and now have furniture missing pieces and knobs - super frustrating. I rather pay more for professionals who know what they're doing instead of what we paid for - super disappointing. Unfort...
I had used Up and Down movers before and was extremely satisfied with the work, however, apparently Up and Down has merged and they are HORRIBLE. I booked 2 men and a truck for a 4 room condo with a basement. The day before they called and TOLD me I needed 3 men which raised the hourly rate from $12...
Please pay attention to the negative reviews and do not hire Up & Down movers if you care about your furniture. We hired Up & Down Movers in September to move 3.5 miles from an apartment into a house. I corresponded multiple times with the office manager, Heather Lynn via phone and e-mail. It was co...
One of the worst businesses I've ever encountered, avoid at all costs. My movers never showed up and there is no follow-up or explanation from management.I reserved movers a week in advance for a very local move on a Saturday afternoon. The exact date, time, and location were confirmed by phone with...
We read this company's 8 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.
Damaged or lost belongingsItems broken, lost or missing during the move
5 reviews · latest 2024
“The movers dropped our piano. 90% of our furniture was either ruined or permanently damaged” 1★ · Yelp · Sep 2024 · Angie L. · See this company on Yelp →
“now have furniture missing pieces and knobs” 1★ · Yelp · Dec 2020 · Nicole A. · See this company on Yelp →
Bill higher than the quoteThe price went up on moving day or at delivery
4 reviews · latest 2020
“The day before they called and TOLD me I needed 3 men which raised the hourly rate from $125 to $160.” 1★ · Yelp · Sep 2020 · Mary L. · See this company on Yelp →
“still $500 more than what was originally quoted” 1★ · Yelp · Jul 2017 · Jess A. · See this company on Yelp →
“10-minutes after the fact, their management calls asking for a $60 travel fee despite email documenting our agreement.” 1★ · Yelp · Mar 2017 · Bennett C. · See this company on Yelp →
These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 8 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.
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